Uitkyk Cellar Door Experience Programme

RCA Consulting Administrator


RCA Consulting Administrator



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Welcome to the Uitkyk Cellar Door Experience Development Programme. The objective of the programme is to develop the guest at experience at Uitkyk through improved understanding of customer service and relevant product knowledge. 


How the Programme Works

  • To your left you will find all the modulated content for the Uitkyk programme. Content will also be added as we continue on the programme. 
  • You will be assigned periodic tasks tasks to complete which may include quizzes as well as submitted pieces. The aim of this is to get everyone's knowledge of the brand to a certain standard. You will find these assignments on the tasks page. 



For any queries please feel free to contact the relevant liaison at RCA. Details are below:

Rob Arnold


+27 82 418 4114

+27 21 461 1652


Course content

  • Module One: Understanding the Uitkyk Estate

  • The Owls at Uitkyk

  • Lie of the Land at Uitkyk

  • Video Content - Uitkyk Estate

  • Module Two: Meet the Winemaker - Estelle Lourens

  • Module Four: From the Grape to the Bottle

  • Module Five:  Understanding the Stellenbosch Wine Region

  • Picnics at Uitkyk

  • Uitkyk Carlonet, Cabernet Sauvignon

  • Uitkyk Shiraz

  • Uitkyk Sauvignon Blanc

  • Uitkyk Chardonnay

  • Uitkyk Chenin Blanc

  • Uitkyk 10 Year Old: Estate Brandy

  • Module Seven: Customer Service at Uitkyk Estate

  • The Professional Approach to Customer Service

  • Creating a Professional First Impression

  • Understanding Body Language

  • Asking the Right Questions

  • How you Speak

  • Dealing with Different Personality Types

Interested? Enroll to this course right now.