Amy Thompson

Warm Line and Peer Crisis Support Services

Reviews (1)

Laura Bonacchi
I found this to very informative and insightful. this course will be useful in providing understanding and validation. This will help people feel they are not alone and will help them on their road to recovery.


Becoming “trauma-informed” means recognizing that people often have many different types of trauma in their lives.

People who have been traumatized need support and understanding from those around them.

Often, trauma survivors can be re-traumatized by well-meaning caregivers and community service providers.

Understanding the impact of trauma is an important first step in becoming a compassionate and supportive community.

Traumatic events often cause feelings of shame due to the powerlessness they create, which can lead to secrecy and further embed the experience of shame. .

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