TQUK Level 2 Diploma in Business Administration (QCF)

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Instructor

Sherylann Ramsaran

Prof. Sher

I am a senior Academic Professional with many years of both teaching and managing students. I am the Co Founder of Innovative Training School UK Ltd. My dream is to help people invest in themselves, some people only invest in their image my belief is that when you invest in yourself it must be in every aspect of your life.

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Overview

What you will learn

When you have completed this qualification, you will understand:

how to communicate effectively in a business environment
the principles of the provision of administration services
the principles of business document production and information management
the different types of employer organisations
the effective management of personal performance and development, and
how to develop working relationships.

You will also be able to understand the effective management of administration in a business environment, including

the provision of support for meetings
how to manage information systems
the management of and liaison with customers, and
how to understand customer behaviour.

subjects

Mandatory Units- Total 21 Credits

Communication in a business environment= 3 Credits
Understand employer organisations = 4 Credits
Principles of providing administrative services= 4 Credits
Principles of business document production and information management= 3 Credits
Manage personal performance and development = 4 Credits
Develop working relationships with colleagues = 3 Credits

Optional Units (chosen for you)= 24 Credits

Administer the recruitment and selection process= 3 Credits
Provide administrative support for meetings= 4 Credits
Employee rights and responsibilities = 2 Credits
Produce minutes of meetings= 3 Credits
Provide reception services= 3 Credits
Store and retrieve information= 4 Credits
Deliver customer service = 5 Credits

How long it takes

It takes around 229 Guided Learning Hours (GLH) to complete the full qualification. Most students can achieve this within 6 months - 12 months (one year), and the price of the course includes a dedicated tutor support.

It is possible, with some self-discipline and determination, to complete the course and qualification in less time. When you think about it, 229 hours is only 8 to 10 hours per week. So, if you were able to put twice as much time in each week (less than a couple of hours a day), you could complete in six months. It’s completely up to you.