This course should take no more than 15 minutes to cover. A downloadable version will be available at the end.
It summarizes some of the most important points in the reference guides on the Advisor Resources section of mydocumate.info:
We recommend you refer to these resources when undertaking your first tasks (and whenever you need them). You don't need to read them cover-to-cover; they're intended mainly as a reference.
Same with this training: There are lots of links throughout, but there's no need to follow them all. A downloadable reference copy is available on mydocumate.info.
The training will introduce you to our L1 and L2 editing services and how to do them successfully. For VIP tasks, instructions can currently be accessed on the Advisor Resources page.
It's important that you're clear on the basics of what we need early on - we’ve been doing this for over three years, so we’re familiar with the pitfalls of this type of work and the best ways to make our clients happy.