MOA 02- Medical Office Procedures


Kim Radomske



Course reviews will be shown here


This course will provide students with an introduction to receptionist and administrative duties required in a medical office. Basic clinical procedures, booking appointments, patient record management, confidentiality and communication skills will also be included.

Textbook Required:

Plunkett's- Procedures for the  Medical Administrative Assistant


Course Breakdown

Vocabulary Exam          25%

Project                           20%

Assignments                  25%

Final Exam                     30%


As you have probably noticed, all coursework is available online. Upon our first class you will be emailed access requests to Eliademy, Google Drive and Quizlet. On these three platforms is all materials required for the class. All homework and assignments are available on the TASKS section of Eliademy including due dates. All terminology is available on Quizlet, where you can practice your flashcards there.

The Medical Office Assistant field has evolved greatly over the past few years. As such, I would highly recommend embracing the technology, saving some paper and utilizing the online materials. I have given you access to all the teaching aids, as well as assignments and handouts. You can save these to your cloud or drive or even....cough, cough, print it out on paper. Please note, all work given to me will need to be submitted through Eliademy or through my email account. I will not accept paper. 

Best of luck and please do not hesitate to get in touch if you have any questions or concerns! 


Course content

  • Class 1- March 12th, 2015 (Thursday)

  • Class 2- March 17th, 2015 (Tuesday)

  • Class 3- March 19th, 2015 (Thursday)

  • Class 4- March 21st, 2015 (Saturday)

  • Class 5- March 24th, 2015 (Tuesday)

  • Class 6- March 26th, 2015 (Thursday)

  • Class 7- March 31st, 2015 (Tuesday)

  • Class 8- April 2nd, 2015 (Thursday)

  • Class 9- April 7th, 2015 (Tuesday)

  • Class 10- April 9th, 2015 (Thursday)

  • April 11th, Final Exam Review (Saturday)

Interested? Enroll to this course right now.

There is more to learn