Ioannis Saratsidis

Training Coordinator


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The Fonality User Basics course acquaints the user with the elements of the telephony solution in use at the Gordon Group companies.

Important Note: Some of the items presented in this course do NOT apply to the infrastructure in place today. For example, we use the digit "1" to dial out instead of "9" and our users are prohibited from using chat applications other than Microsoft Skype for Business. If you need clarification on which features are enabled for your account, please reach out to the information technology help desk for assistance.

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