Introduction to Intercultural Management

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For how long can I access this course?

You need to pay for the course only once in order to get full access. We guarantee you will have access to all course content for at least 1 year from purchase date, in most cases you will have access indefinitely.

From what devices I can access course materials?

You can access course materials from a Laptop, iPhone, iPad, Android, Windows Phone and virtually any device with modern Internet browser. Live tutoring is limited to PC, Mac and Linux only at the moment.

Can I get my money back?

If you purchased the course and for some reasons are not satisfied with it, please contact us at and we will resolve the problem.

How sales tax is calculated?

Price is a subject for European Value Added Tax (VAT). If you live outside of EU, you won't have to pay VAT. If you do live in EU, we will automatically calculate correct amount of VAT based on your billing country.


itim International

Reviews (16)

Amy Miller Aggleton
Laura Sosa
Antonio Boccuni
Eric Coggins


The “Introduction to Intercultural Management” online course is a source of inspiration and imagination for professionals working in international businesses, institutions and organizations. This course will help you to explore the impact of culture on working effectively and confidently despite differences in culture and experience. In addition, you will gain a better understanding of Hofstede’s 6-D model, a practical and scientifically-based tool for intercultural management. 

This online course is a first step to understanding and managing individual and collective behaviors in an intercultural context. By enrolling, you will develop skills and increase your efficiency and competence when working in international environments.


About the instructor

Bob Waisfisz (born in The Hague in the Netherlands) is the founder of itim International. Itim provides companies with the cultural competence needed to optimize performance worldwide. Bob specializes in advising companies and supra-national organizations on how to be more effective both nationally and internationally. He is experienced in translating global strategies and policies into practical results for management. Since 1985, he has been working in this field with a variety of Fortune 1000 companies. Bob has worked in and with public and private organizations in 85 countries and on all continents.


Learning objectives and outcomes 


  • Provide insight into how your own culture influences your behavior
  • Highlight the significance of other cultures’ modus operandi, assumptions, reactions, expectations and behaviors
  • Sensitize you to identify and deal with cultural challenges in your day-to-day work
  • Introduce you to a ‘tool’, Hofstede’s 6-D model, to optimize daily working practices in an intercultural context

After the course you will

  • Anticipate and react appropriately to culturally sensitive situations
  • Understand the reasons behind potential conflicts in which culture is involved
  • Start utilizing the 6-D model to enhance your cultural competence
  • Be mindful of your own culture and the effect it has on your daily work practices and understanding



Participants will be able to immediately apply their skills to increase their efficiency and competence when working in international teams. 


The course is designed for:

  • Employees working outside of their home country
  • Staff in contact with people from different cultures
  • Managers and employees who work in teams with foreign colleagues
  • Managers and employees who travel abroad extensively
  • Spouses accompanying personnel transferred to foreign countries
  • Students who want to prepare themselves for working internationally


Course description

The course consists of nine modules that have the following elements:

  • Videos with Bob Waisfisz, our leading instructor. Videos are streamed through Zaption and have quizzes to reinforce your understanding. You will be asked to type your name only the first time.
  • Access to slides and notes from the video lectures.
  • Input about the 6-D Model from Egbert Schram, Managing Director of itim International, and from three associate partners at itim International.
  • One case study and its debriefing.
  • A final quiz and tips for further study.

All materials are released, so you are welcome to work through the course at any pace you wish. Completion takes approximately 1,5 hours.


Course content

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Content of this course is available by invitation only. You can not access this course if you don't have an invitation from the course instructor.

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