Instructor

Allison Richards

Reviews (1)

Luke Zimmerman
5/5 would learn again

Overview

What you can expect in this training:

  • Mission Statement                                                        
  • Operational Goals
  • Core Values for Employees
    • Employee Performance
    • Personal Conduct
    • Employee Recognition
    • Employee Discipline
    • Conflict of Interest
  • New for 2016
  • General Information
    • Parking
    • You get in Free!
    • Punctuality
      • Employee Phone Line
  • Money, Money, Money
    • Pay Periods
    • Direct Deposit
  • Personal Belongings
    • Staff Lockers & Shelves
    • Phones: Yours vs. Ours
      • Where to use your phone
  • Radio Etiquette
  • Scheduling
    • Time off Requests
    • Substitutions
  • Absences
    • Calling In
  • Breaks
  • Ongoing Training
  • Other Duties as Assigned
  • Uniforms: Do's and Don'ts
  • Customer Service: 3 Steps to Great Service
    • Don't Say THAT, Say THIS!
    • Handling Customer Complaints
    • Answering the Phone
  • Concession Rules and Policies
  • Swimwear
    • Religious Accommodations
    • Life Jackets
  • Lost and Found
  • General Rules

Course content


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Content of this course is available by invitation only. You can not access this course if you don't have an invitation from the course instructor.

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