Instructor

Visitor Experience

Visitor Experience

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Overview

VERs have various responsibilities to uphold while in the galleries and outdoor exhibition spaces. Below is an overview of your role in the gallery within Visitor Experience’s three tenets – introduce, safeguard, and exchange.

INTRODUCE

  • Stand and acknowledge all visitors
  • Orient visitors to the physical spaces
  • Provide information to visitors about the Museum’s amenities

SAFEGUARD

  • Communicate gallery and museum policies to visitors
  • Ensure the safety of the art objects and the visitors
  • Report all safety and security-related issues to Control

EXCHANGE

  • Answer questions about the Museum and exhibitions
  • Facilitate the visitor’s experience by demonstrating how to engage or note engage with art objects
  • Report all visitor issues (non-safety and security-related) to Lead VERs

 

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