Effective Listening for Customer Service


Carrie Cole


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By this end of this session you should understand the importance of good listening skills, identify barriers to listening, and be able to overcome those barriers to listen effectively.


Course content

  • Introduction

  • Barriers to Listening

  • Benefits of Effective Listening

  • Key Skills for Effective Listening

  • Summary

Interested? Enroll to this course right now.

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