Welcome to the online BDM Novice Training Academy.
This program is designed to assist BDM's through their first 12 months at Flight Centre and assist with topics that you'll need information on prior, in the meeting and also during implementation. As our business evolves and changes, so will the course criteria so we'll be sure to keep the information up to date and also the collateral so it's easy to find exactly what you're looking for.
Starting from July, a new topic will be due at the end of each month and also an assessment to complete. These topics are outlined on the left hand side of the website. If you have any questions around this please feel free to email me directly. There is also an open forum on this website where you can post any questions you may have for other BDM's in the group to help answer.
Good luck everyone!