Feedback is a crucial activity for individuals and teams to develop and grow. This short online course will cover the foundation of good Feedback giving, and will spend quite some time discussing the importance of Feedback receiving.
After mastering this simple course, you will receive basic knowledge about:
What are the three key elements of good feedback
How the "Ladder of Inference" works and why we get to different views about the same topic
The role of the feedback receiver and the shift of mindset
How to journey between their story and our story to build up value and relationship.
This course is dedicated to:
All participants of leadership training which included a Feedback module
All people intrigued to know how feedback works and interested to grow and learn.
It could be used as a "light" stand alone course without exercices.
Course contains 4 main parts:
Feedback Process - Video Course
Interview to Sheila Heen co-author of "Thanks for the Feedback"
The material presented in this course is based on several main courses from esteemed professors:
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