You have arrived to the Service-Orientation in the Public Sector (IDU0470 SOPS) learning environment.
This course will give you an overview and insight into service-orientation as a concept and its use in the public sector. We will have a deeper look into the essence of services, processes behind them, By the end of the course you will be able to identify, analyse, and map different processes within the public sector organisations.
Hope you will enjoy the course!
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