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Overview
This is an advanced course that basically deals with aligning organizations objectives with the wants and needs of clients. The course consists of three modules. The first module provides discussion on process management theories such as six sigma and business process re-engineering (BPR) that lead to BPM. The second module provides an overview of BPM concepts, BPM principles and BPM practices. In this context it shows how BPM is evolving to enable process enterprises. The third module provides an overview of BPM systems and then illustrates how BPM systems fulfil the role as an enabler of process improvement in enterprises. Finally, based on lessons learned from theories and practice, a methodology to improve BPM solutions is provided.
Business Process Management
ITC 4325
Organization of the Module
Rational
The rapid development in Information Technology (IT) has enabled business organizations to exploit IT as a tool to obtain competitive advantage. A key ingredient in this endeavour is to apply Business Process Management (BPM) as a management practice. Graduates armed with appropriate knowledge in Management and Information Technology disciplines is desired by the industry to meet the industry and national requirements. Introduction of Business Process Management (BPM) in B.Sc. Business Administration (Information Systems) (Special) degree programme by the Department of Information Technology of Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Sri Lanka is aimed at meeting this demand. This module is the first of its kind in public university in Sri Lanka that combined Management and Information Technology disciplines for students in the faculty of Management Studies and Commerce.
Content of Syllabi of B.Sc. Business Administration (Information Systems)
|
Course Code |
Course Title |
Course Status |
Contact Hours |
Credit Hours |
Service Dept |
|
Year II: Semester I |
|||||
|
BEC 2320 |
Macro-economics |
Major |
45 |
3 |
BEC |
|
ITC 2320 |
Information Systems Resource Management |
Major |
45 |
3 |
ITC |
|
HRM 2320 |
Human Resource Management |
Major |
45 |
3 |
HRM |
|
BCC 2320 |
English III – Professional Communication |
Major |
45 |
3 |
BCC |
|
MAR 2323 |
Marketing Management |
Major |
45 |
3 |
MAR |
|
Total Credit Hours |
15 |
|
|||
|
Year II: Semester II |
|||||
|
ITC 2321 |
Programming Concepts |
Major |
45 |
3 |
ITC |
|
ITC 2322 |
Systems Analysis and Design |
Major |
45 |
3 |
ITC |
|
ITC 2323 |
Information and Communication Networks |
Major |
45 |
3 |
ITC |
|
FIN 2321 |
Financial Management |
Major |
45 |
3 |
FIN |
|
DSC 2321 |
Operations Management |
Major |
45 |
3 |
DSC |
|
Total Credit Hours |
15 |
|
|||
|
Year III: Semester I |
|||||
|
ITC 3320 |
Information Technology Project Management |
Major |
45 |
3 |
ITC |
|
ITC 3321 |
Object Oriented Analysis and Design |
Major |
45 |
3 |
ITC |
|
ITC 3322 |
Database Design and Development |
Major |
45 |
3 |
ITC |
|
BUS 3320 |
Organizational Behaviour |
Major |
45 |
3 |
BUS |
|
DSC 3320 |
Operations Research |
Major |
45 |
3 |
DSC |
|
Total Credit Hours |
15 |
|
|||
|
Year III: Semester II |
|||||
|
ITC 3323 |
Professional Ethics and Responsibility |
Major |
45 |
3 |
ITC |
|
ITC 3324 |
Software Engineering |
Major |
45 |
3 |
ITC |
|
ITC 3325 |
Management Information Systems |
Major |
45 |
3 |
ITC |
|
ITC 3326 |
Visual Programming |
Major |
45 |
3 |
ITC |
|
Electives: One of the following electives |
|
|
|
|
|
|
ITC 3327 |
Information Systems Security and Auditing |
Elective |
45 |
3 |
ITC |
|
ITC 3328 |
Enterprise Resource Planning Systems |
Elective |
45 |
3 |
ITC |
|
Total Credit Hours |
15 |
|
|||
|
Year IV: Semester I |
|||||
|
ITC 4320 |
Object Oriented Programming |
Major |
45 |
3 |
ITC |
|
ITC 4321 |
Web-based Application Development |
Major |
45 |
3 |
ITC |
|
ITC 4322 |
Information Systems Application Development Project |
Major |
45 |
3 |
ITC |
|
BUS 4320 |
Strategic Management |
Major |
45 |
3 |
BUS |
|
MAR 4322 |
Personality and Skills Development |
Major |
45 |
3 |
MAR |
|
ITC 4323 |
Research Methodology |
Non Credit |
45 |
None |
ITC/ ACC/ BEC/ FIN |
|
Total Credit Hours |
15 |
|
|||
|
Year IV: Semester II |
|||||
|
ITC 4324 |
Software Quality Assurance |
Major |
45 |
3 |
ITC |
|
ITC 4325 |
Business Process Management |
Major |
45 |
3 |
ITC |
|
ITC 4326 |
Electronic Business |
Major |
45 |
3 |
ITC |
|
Elective Set I: One of the following electives |
|
|
|
|
|
|
ITC 4327 |
Internship in Information Systems |
Elective |
45 |
3 |
ITC |
|
ITC 4328 |
Research Project |
Elective |
45 |
3 |
ITC |
|
Elective Set II: One of the following electives |
|
|
|
|
|
|
ITC 4329 |
Contemporary Topics in Information Systems |
Elective |
45 |
3 |
ITC |
|
ITC 4330 |
Technical Communication |
Elective |
45 |
3 |
ITC |
|
DSC 4324 |
Service Management |
Elective |
45 |
3 |
DSC |
|
Total Credit Hours |
15 |
|
|||
Objectives
The main objective of BPM is application of IT in business. This module has been specially designed to meet the aspirations of students who are seeking a careers in BPM with specialization in Information Systems, Business Analyst,System Analyst,Project Management,Quality Asurance, and System Auditing. In order to achieve the objective of the course module, it has been designed to equip graduates with theoretical knowledge as well as practical experience in BPM, through Action Research in Information Technology related domain.
Positioning Business Process Management
“Business Process Management (BPM) is a disciplined approach to identify, design, execute, document, monitor, control, and measure both automated and non-automated business processes to achieve consistent, targeted results consistent with an organization's strategic goals. BPM involves the deliberate, collaborative and increasingly technology-aided definition, improvement, innovation, and management of end-to-end business processes that drive business results, create value, and enable an organization to meet its business objectives with more agility.”
https://www.bpminstitute.org/articles/article/article/what-is-bpm-anyway.html
