Priscilla Almeida

Training and Development


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                                                                                                                                             - Prepared by Priscilla De. Almeida


Introduction :

Assertiveness is a skill regularly referred to in social and communication skills training. Assertiveness can help you control stress and anger and improve coping skills. Recognize and learn assertive behavior and communication.

Being assertive is a core communication skill. Being assertive means that you express yourself effectively and stand up for your point of view, while also respecting the rights and beliefs of others.

Being assertive can also help boost your self-esteem and earn others' respect. This can help with stress management, especially if you tend to take on too many responsibilities because you have a hard time saying no.

Some people seem to be naturally assertive. But if you're not one of them, you can learn to be more assertive.


Course Definition:

Assertiveness is directly related to various factors and we will discuss each of them in detail.

a. How emotions affect communication
b. The Three V's of Communication
c. Define and differentiate communication Styles
d. Assertive Techniques


Learning Objectives:

This  program will equip you to learn the techniques to start communicating assertively and also understand how emotions and communication styles are related to Assertive Communication.


Hero mind mine/Franklin Covey Course material and Google.

"Stop pushing me around! : A workplace guide for the Timid Shy and less assertive" by Ilise Benun

"Chyrsanthemum" by Kevin Henkes



There is no assessment for this program.


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