onPeak: Agent Interface: Individual Bookings


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The Agent Interface section of Compass is broken down into two main areas of focus: individual and group bookings. Additional tools are available to facilitate the booking process in Agent Interface (such as hotel shopper). This chapter will focus on the start-to-finish process of booking new individual reservations as well as making updates to existing records.

This chapter should be reviewed along with the Agent Interface: Group Bookings chapter, which can be found in the onPeak course list. 

To get started - review this video of a sample booking in Compass:



Course content

  • Individual Lookup

  • Customer Information

  • Book Hotel

  • Payment

  • Optional Information

  • Finish & Confirm

  • Cancel Reservation

Interested? Enroll to this course right now.

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