3. Understanding Clicks to Bricks: Customer Experience

Instructor

Aaron D'Souza

General Manager | Pharmacist

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Overview

Putting yourself in the shoes of a customer is a critical business task.  Without knowing what your customer experiences, no business can deliver the best for their customers. 

In this module we're going to focus on understanding the importance of the customer experience in the pathway from "Clicks to Bricks". 

Course content


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