Instructor

Tanja Oraviita

Instructor

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Overview

Course description
Communication is an essential part of the leadership. The course provides students skills to demonstrate competency in the fundaments of business writing, reporting, and research as well as competency in oral and interpersonal communication including one-on-one, small-group communication, and public presentation.


Learning outcomes and competences
At the end of this course, students are expected to understand and be able to demonstrate the use of basic and advanced writing techniques that today's technology demands, including anticipating audience reaction, understanding how businesses communicate through formal and informal communication networks, and to have developed interpersonal skills that contribute to effective and satisfying personal, social and professional relationships.

Students are expected to demonstrate competency in the fundamentals of business writing, reporting, and research, and to demonstrate competency in oral and interpersonal communication including one-on-one, small-group communication, and public presentation.

 

Course contents

  1. Today’s communication essentials
  2. Communication and organisational effectiveness
  3. Formal and informal communication systems
  4. Organise information to support conclusions
  5. Synthesize information from different sources
  6. Active listening
  7. Self-asserting
  8. Create effective messages
  9. Effective conflict communication
  10. Teamwork & meetings
  11. Successful presentations



Mode of delivery
Both face-to-face and virtual learning are used. 

Scheduled:

  • Lessons and discussions: 24 hours
  • Virtual assignments 20 hours,
  • Workshops 12 hours,
  • Collaborative project work 40 hours,

Autonomous:

  • Self-reading and research 54 hours.
  • Mode can be adapted nationally and personally

 

Read a more detailed course description from the course description template attached.


We hope you enjoy the course!

Course content


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